Contact the PACKTRACK team
Have a question about PACKTRACK, department setup, or billing? Send us a message, and we'll get back to you as soon as possible.
What can we help you with?
Send us a message, and you'll hear back from the PACKTRACK team — real people who understand K9 work and documentation. Reach out if you'd like more information about:
PACKTRACK setup for individual handlers or departments
Trainer and supervisor access
Reporting and record management workflows
Special billing requests (use the form below)
Anything else you want to confirm before signing up
Frequently Asked Questions
Do I need to sign up before using the iPhone or Android apps?
Yes. You need to complete the PACKTRACK signup process before you can log in to the mobile apps.
Where can I find pricing?
You can find pricing information on the Pricing page (monthly and annual per-handler options, plus the trial).
Is there a contract?
No. PACKTRACK has no contract requirement.
What happens to our records if we cancel?
Records remain available even without an active subscription, including access for viewing and creating reports, unless you explicitly ask to remove your data.