We’re always working to make PACKTRACK faster and more user-friendly for handlers, trainers, and supervisors. Today, we’re excited to highlight several new improvements designed to save you time and improve communication across your team. Attach Documents to Events and Exercises You’ve always been able to upload documents to individual exercise completions — but now you can include them directly in … Read More

Managing multiple K9 handler subscriptions just got a whole lot easier. We’re excited to announce our newest feature – Group Subscriptions – designed to give department billing managers complete control over their team’s subscriptions, all under a single account. One Invoice, One Account, Total Control With Group subscriptions, billing managers can now pay for and manage the subscriptions of multiple … Read More

  The new Sign in with Microsoft feature provides a simple and secure way to sign into PACKTRACK using your Microsoft work account. Note that this feature won’t work if you try to sign in using a personal Microsoft account. Instead, select this login option if your department uses single sign-on (SSO) through Microsoft Entra ID (formerly Active Directory). Once … Read More

Improved Custom Entry Editing Managing K9 records requires accuracy and consistency. We know how frustrating it can be when small mistakes, like a typo in a dropdown option or duplicate entries, create confusion in your reports. That’s why we’re excited to share some big changes to the Custom Entries page. What Are Custom Entries? PACKTRACK is flexible. In most cases, … Read More

We’re constantly working behind the scenes to enhance your PACKTRACK experience. In addition to major releases, we regularly roll out smaller updates to refine performance, fix bugs, and make your daily workflow more efficient. The latest improvements bring a few new features worth highlighting. Recording when your K9 isn’t deployed You’ve always been able to log K9 deployments in PACKTRACK … Read More

The PACKTRACK Deployment Summary report just got more insightful. A new table now highlights exactly when your K9 teams are being deployed using a visual breakdown of activity by day of the week and hour of the day. This gives you a clear, at-a-glance view of peak deployment times – making it easier than ever to spot patterns, optimize staffing, … Read More

  We’re excited to announce a powerful new feature for the PACKTRACK K9 record-keeping system: veterinary records. As a K9 handler, keeping accurate health records for your dog is essential, and our latest update makes it easier than ever. With these new features, you can effortlessly track vet visits, vaccinations and medical care, ensuring your dog stays healthy and deployment-ready. … Read More

Keeping your K9 records organized makes it easier to find what you need quickly and one of the simplest ways to categorize your work is by using a tagging system. We just updated PACKTRACK with more tagging features, including support for tags in deployments. Read on to learn more. What are tags? Tags are custom labels that you can attach … Read More

This past summer we introduced our latest K9 location tracking system with a new interface and several new features. In this release we’ve made a number of important improvements to make tracking even better. Filtering The first major change is track filtering. GPS data isn’t always accurate, especially in thick trees or next to buildings. This update uses advanced filtering … Read More

Do you often train alone? Have you ever wanted to record 15 minutes of obedience training without wading through a mountain of forms? Quality K9 record keeping takes time but it shouldn’t be painful. We spend a lot of time making the PACKTRACK interface fast and convenient so you can focus on creating high quality records. With the latest Quick … Read More