I Need a Receipt for One of My Handlers

Supervisors can retrieve invoices and receipts for handlers they supervise through the Manage page billing options.

number
min read
Updated
September 2026

How to get a handler receipt

If you have a charge on your card from PACKTRACK or your finance tells you to retrieve an invoice for a charge from PACKTRACK you can look in two locations. The charge is either for your handler subscription (SEE I NEED A RECEIPT/INVOICE) or it coul

To retrieve the INVOICE/RECEIPT for a handler you supervise follow the below instructions.

  1. Log into PACKTRACK and change your role to SUPERVISOR.
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  1. Click on MANAGE in the left side navigational bar
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  1. Click on the three dots to the far right of the handlers names
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  1. Click on BILLING in the Menu that appears
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  1. Click on BILLING PORTAL and then INVOICES.
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You will be able to retrieve all invoices for each handler. Paid invoices and open/unpaid invoices.

Still need help?

Can't find what you're looking for? Message the PackTrack team from the chat inside the app, or reply to any PackTrack email.